Reimbursement Requests
Except for excess Title IV federal student aid, any credit balance left on a student account is applied to future charges unless the student requests a reimbursement check by signing a Reimbursement Request Form. Excess Title IV federal funds are automatically released to the student and/or parent borrower under federal student aid regulations.
Reimbursement Check
A reimbursement check is made payable to the student, unless otherwise instructed by the student on the Reimbursement Request Form. A reimbursement check may be picked up from the Office of Accounting or mailed to the address specified on the Reimbursement Request Form. A reimbursement check may be issued within two to four weeks from the date the request was received or the credit balance appeared on the student account, whichever is later.
Inactive Student Accounts
Except for excess Title IV funds, any credit balance left on a student account that becomes inactive through graduation, withdrawal, or any other event is automatically reimbursed to the student within 60 days of the account’s change of status. A reimbursement check is made to the student and mailed to the student’s last-known billing address. If a student wishes to have the Institute return the credit balance to a lender of a federal or alternative student loan, the student must complete the appropriate paperwork with the Office of Financial Aid at the time of graduation or withdrawal from the Institute.
Termination Date
For refund purposes, the termination date for institutional withdrawal is the last date of actual attendance at the Institute by the student or the date of determination in accordance with the Institute’s withdrawal policy. Similarly, the termination date for withdrawal from individual classes is the date of receipt of the appropriate withdrawal form. Notice of cancellation or withdrawal should be given by completing the appropriate withdrawal form, whether it is withdrawal from the Institute or from specific classes for which the student registered.
If the student’s account remains delinquent for over 30 days, the Institute reserves the right to cancel the student’s registration.
Special Cases
In the documented event of prolonged illness or accident, death in the family, or other special circumstances that make it impractical to complete the program in which the student is enrolled, the Institute shall make a settlement that is reasonable and fair to both parties. These will be determined on a case-by-case basis. Students may submit a request for consideration via email, to the Accounting Office at accounting@digipen.edu.
Application of Policy
Any monies due to the student shall be refunded within 60 days from the Date of Determination when the Institute determines that a student is considered as withdrawn or within 60 days from the receipt of payment or credit memo, in the event that the date of such receipt is occurred after the Date of Determination.
If a student’s financial obligation is not fulfilled, the Institute is authorized to do the following until the owed monies are paid:
- Block the student’s class registration for upcoming semester.
- Block the student’s ability to re-enroll in DigiPen.
DigiPen’s Institutional Refund Policy operates independently from the Return of Title IV Funds Policy required for Title IV federal student aid recipients.